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Promo Code Window not displaying in Shopping Cart

Using Multistore.  I've set the show-promo-window ap config to true, but the promo window is not displaying in my shopping cart.  Is there something else I need to do?
asked Jul 16, 2015 in General by aethar (335 points)

1 Answer

0 votes
What version are you using?  There are versions where the promo box & gift card box are the same, so labels can lead to some confusion.

Also make sure you're not testing with a customer in a Customer Level that doesn't allow promos.
answered Jul 16, 2015 by Vortx ScottS (13,500 points)
Hello.  I'm in Multistore 9.5.  I have the gift card box displaying, but not the promo box. I have not set any customer levels that don't allow promos.  I can't figure out why it's not displaying.
Update - it was a setting in the Customer Level that kept the promo window from appearing in our wholesale site's shopping cart.  Works fine now.