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"Box" in Address Name Causes Invalid Address Error - V10

Customer just discovered an issue with an address being rejected because the word "box" is in their address and the error message is "Address is not valid:P.O. Box ship-to addresses are not supported. Please enter a full street residential or commercial address."

If the street name is something like 1999 Box Canyon Road, storefront thinks this is a PO BOx number and we don't allow shipping to PO Boxes. There is an AppConfig of DisallowShippingtoPOBoxes that I can set to "false" but that would allow anyone to enter a PO Box which is not what we want to do. Even the description of the AppConfig claims it isn't 100% reliable.

Anyone know how this could be fixed?


asked Apr 13, 2017 in ML by Potzi (380 points)

1 Answer

0 votes

Hello Potzi, it could be modified with an improved regex in the source code / validator etc.

Please email me at  jsimacek @ compunix.us  for a quote!

Thank you, Jan

Compunix, LLC (Phoenix, AZ)
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answered Apr 13, 2017 by jsimacek (6,655 points)