Welcome to Vortx Community Forum, where you can ask questions and receive answers from the staff at Vortx and other members of the community.

If you had a user account on our previous forums website, you will need to register a new account here.

Learn more about...


Shipping Methods do not recalculate when AllowAddressChangeOnCheckoutShipping is turned on

When selecting a new shipping address from the CheckoutShipping.aspx, the Shipping methods are not getting refreshed.  Specifically if the user has selected a shipping address for which no methods can be found. 


If the same address is set as the primary address before encountering the Checkout Shipping page a single option is shown in the shipping methods with the following message:


You have selected an invalid state and country shipping address combination, or no shipping methods were found for your state/country combination. Please contact us for assistance!

If you select that same shipping address from the CheckoutShipping page, the Shipping methods remain for the previous selection.  

 How do I get the Shipping methods to refresh and show the message above if no shipping methods are found for the new shipping address?



asked Oct 15, 2013 in MultiStore by c-clops (195 points)

1 Answer

0 votes
This is on the regular x-page checkout correct? What is your exact cart release?
answered Oct 15, 2013 by jsimacek (6,885 points)