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Trying to get UPS to return live rates

I am working on an issue where UPS is returning very high rates for express shipping options.  We previously were not returning a live rate.

I went into the rtshipping.ups and added our 6 digit account #, and set live rates to true. But from what I can tell, we are still not getting live rates.

As per the aspdotnetstorefront manual, we feel that everything has already been set properly - 
Can someone help me regarding this?
asked Aug 12, 2014 in ML by somnath (140 points)

1 Answer

0 votes

If you have successfully setup Real Time Rates and have verified they are being pulled (use the AppConfig: RTShipping.DumpXmlOnCartPage on the Standard checkout), but do not like the rates being pulled (too high or low), then check/set the following AppConfigs:

RTShipping.MarkupPercent (affects ALL returned rates, can be negative)

RTShipping.DefaultItemWeight (used when product weight is not available)

RTShipping.PackageExtraWeight (added to all orders)

answered Aug 12, 2014 by Vortx Erik (4,070 points)
Thank you, I will check it.