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Why doesn't sorting search results by relevance actually do that?

The "Relevance" function of the sort order for searches does not function.  Anything I search for yields results that are in order alphabetically (even though it says results are sorted by relevance).  If I then change the sort order to "Name A-Z", nothing changes because results are already sorted alphabetically.  How do I get the search results to appear in order by relevancy?

I'm using version 9.4.2.0
asked Jan 27, 2015 in MultiStore by ellisvt (225 points)

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