Welcome to Vortx Community Forum, where you can ask questions and receive answers from the staff at Vortx and other members of the community.

If you had a user account on our previous forums website, you will need to register a new account here.

Learn more about...


"Box" in Address Name Causes Invalid Address Error - V10

Customer just discovered an issue with an address being rejected because the word "box" is in their address and the error message is "Address is not valid:P.O. Box ship-to addresses are not supported. Please enter a full street residential or commercial address."

If the street name is something like 1999 Box Canyon Road, storefront thinks this is a PO BOx number and we don't allow shipping to PO Boxes. There is an AppConfig of DisallowShippingtoPOBoxes that I can set to "false" but that would allow anyone to enter a PO Box which is not what we want to do. Even the description of the AppConfig claims it isn't 100% reliable.

Anyone know how this could be fixed?


asked Apr 13, 2017 in ML by Potzi (380 points)

1 Answer

0 votes

Hello Potzi, it could be modified with an improved regex in the source code / validator etc.

Please email me at  jsimacek @ compunix.us  for a quote!

Thank you, Jan

Compunix, LLC (Phoenix, AZ)
AspDotNetStorefront Development Partner and Reseller since 2005
 AspDotNetStorefront add-ons and plugins : http://www.ecommercecartmods.com
  * Searching Filtering, Single Signons, Reviews Ratings, Reports, Integrations
 Complete Automotive Solution : http://www.autopartsshoppingcart.com
  * Auto + Aftermarket Parts solution
 Unlimited Custom Development : http://www.compunix.us/t-unlimited-custom-development.aspx
  * Unlimited with Quick turn-arounds!



answered Apr 13, 2017 by jsimacek (6,805 points)